Returns + Exchanges

At Oolta Seedha, we want you to love what you wear. However, if something doesn’t feel quite right, we offer easy returns and exchanges—because your comfort matters.

Eligibility for Return or Exchange:

• You may return or exchange any item within 7 days of delivery.

• The item must be unused, unwashed, and in its original packaging with all tags intact.

• Custom-printed or personalized products are not eligible for return or exchange unless damaged or defective.

How It Works:

1. Initiate a Request:
   Email us at support@ooltaseedha.com with your order number, reason for return/exchange, and a picture of the product (if applicable).

2. Self-Ship the Item:

   • You will be required to courier the item to us using any reliable courier service.

   • The product must be dispatched within 7 days of receiving it.

   • Once dispatched, share the tracking ID and courier partner details with our support team.

3. Send the Package To:
   D-6, 10th Floor, Mission Walk, Ecotech-II, Knowledge Park III, Greater Noida, Uttar Pradesh 201308 (Mobile No: +91 63975 29817)
   (Ensure proper packaging to avoid damage during transit.)

4. Processing the Return/Exchange:

   • Once we receive the product and verify its condition, we will initiate:

     • Exchange: Dispatch of your replacement product.

     • Return: Refund to the original payment method (or store credit, based on your preference), No returns for COD orders.

   • Processing may take 5–7 working days after product receipt.

Important Notes:

• Reverse pickup is not available at this time.

• Oolta Seedha is not responsible for lost or damaged return shipments, so we recommend using a trackable courier service.

• For sizing or style issues, exchanges are accepted (as per stock availability).

For further questions, feel free to reach out to us at support@ooltaseedha.com. We’re here to help!